Most of our deliveries in England & Wales are completed using our own vehicles and drivers. All deliveries to trade addresses in England & Wales are FOC.
Deliveries carried out on our own vehicles are a 1-man delivery service – your goods will be left as close to your chosen location as our driver deems possible.
We do not currently perform deliveries to Scotland or NI using our own transport, but delivery to these areas is offered via a third-party courier. Depending on the size of the order, the nature of the goods and the delivery location, this may be chargeable and will be advised at the time we send your order confirmation. You have the right to cancel your order without penalty at this point.
HOME DELIVERY SERVICE
We also offer a home delivery & installation service with some products – this service is chargeable and varies depending on the goods and the delivery address. Additional charges may apply in the following instances:
- If a site-survey is required
- Access is restricted and a specialist vehicle is required
- If an additional delivery crew is needed
- Specialist equipment is required
You will be advised of these charges during your order process, and in the event you do not wish to proceed with the home delivery service, you will have the option to revert your order to be delivered to your trade address FOC.
Your home delivery will be booked directly with you or your nominated contact. Once your home delivery has been scheduled, in the event the delivery is cancelled at your request, or cannot be completed due to incomplete or incorrect information, you may be charged for an aborted delivery.